MARK - Driving Quality For Over a Quarter Century.

It's not just one aspect of this award-winning dealership that makes it so special. Maybe it was winning the "Buick Select 60 Award" for top sales and customer satisfaction. Perhaps it was our President, Mark S. Herrmann capturing the prestigious "Time Magazine Quality Dealer Award" which recognizes service excellence and outstanding community service.  

Or maybe it's the dedication and commitment that 50 highly trained employees bring to an organization. We are extremely proud of the longevity of our employees. Many have been with Mark for over 20 years and several, including Bob O’Connell our Director of Service, have been with us for over 30 years!

Whatever the reason, it's no secret that MARK has become the benchmark for top notch quality and the symbol for ultimate customer service. We offer consumers the best choice for both cars and trucks. When you purchase an automobile here, you become part of the MARK family.  

Mark Buick-Pontiac-GMC is a family run dealership that has been serving Yonkers and the surrounding communities for over 40 years.  Mark S. Herrmann,  is a past president of the Yonkers Rotary Club, past president of the Yonkers Chamber of Commerce, sits on the board for St. John’s Riverside Hospital and was named Yonkers man of the year.
 

As a member of the National Automobile Dealers Association, this dealership subscribes to the following principles and standards. Implicit in this Code is the requirement that NADA members comply fully with all federwal, state, and local laws governing their businesses.

We pledge to:

• Operate this business in accord with the highest standards of ethical conduct.

• Treat each customer in a fair, open, and honest manner, and fully comply with all laws that prohibit discrimination.

• Meet the transportation needs of our customers in a knowledgeable and professional manner.

• Represent our products clearly and factually, standing fully behind our warranties, direct and implied, and in all other ways justifying the customer’s respect and confidence.

• Advertise our products in a positive, factual, and informative manner.

• Detail charges to assist our customers in understanding repair work and provide written estimates of any service work to be performed, upon request, or as required by law.

• Resolve customer concerns promptly and courteously.

• Put our promises in writing and stand behind them.